Terms & Conditions
Effective Date: January 1, 2025
Welcome to Zendrive Car Rental. By booking a vehicle through our website or rental office, you agree to the following Terms & Conditions. Please read them carefully before making a reservation.
1. Booking & Payment
- A valid driver’s license and credit/debit card are required to book a vehicle.
- Full or partial payment may be required at the time of booking.
- All rates are displayed in USD and are subject to taxes and applicable fees.
2. Cancellations & Refunds
- Cancellations made 48 hours prior to pickup may be eligible for a full refund.
- Cancellations made within 48 hours of pickup may incur a cancellation fee.
- No-shows are not eligible for refunds.
3. Vehicle Use
- Vehicles must be operated by the person(s) listed on the rental agreement.
- The vehicle must not be used for illegal activities, racing, or off-road driving.
- Smoking inside the vehicle is strictly prohibited and may result in additional cleaning fees.
4. Driver Requirements
- Drivers must be at least 21 years of age (age restrictions may apply to certain vehicles).
- A valid driver’s license, held for a minimum of 1 year, is required.
- Additional drivers must be registered and may be subject to a fee.
5. Insurance & Liability
- Basic insurance coverage is included with all rentals unless otherwise stated.
- Renters are responsible for any damages not covered by insurance.
- Optional insurance upgrades may be available at the time of booking.
6. Fuel & Mileage
- Vehicles must be returned with the same fuel level as at pickup.
- Additional charges apply if the vehicle is returned with less fuel.
- Mileage limits may apply based on the rental plan selected.
7. Late Returns
Late returns may result in additional charges. Please notify us in advance if you anticipate a delay.
8. Modifications
Zendrive reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
9. Contact Us
For questions regarding these Terms & Conditions, please contact us:
📍 Zendrive Car Rental
123 Main Street, Garland, TX 75040
📧 Email: support@zendrive.com
📞 Phone: (469) 555-0199